Last updated: October 13, 2026

This Privacy Policy explains how Jeddah Taxi Service (“we”, “us”, “our”) collects, uses and protects your personal information when you visit jeddahtaxiservice.com, book a taxi with us or contact us by phone, WhatsApp or email. We handle personal data in line with the Saudi Personal Data Protection Law (PDPL).

1. Information We Collect

  • Booking details: your name, mobile number, country code, pickup and drop-off locations, travel date and time, number of passengers, vehicle choice and flight number.
  • Contact details: your email address if you email us or subscribe to our newsletter, and messages you send us on WhatsApp.
  • Technical data: basic information your browser sends when you visit the website, such as IP address, device type and pages viewed, collected through cookies and similar tools.

2. How We Use Your Information

  • To confirm, plan and carry out your booking, including tracking your flight and sharing your details with the driver assigned to your trip.
  • To contact you about your booking, changes, delays or pickup instructions.
  • To answer questions and provide customer support.
  • To send newsletters or offers, only if you have subscribed. You can unsubscribe at any time.
  • To keep our website secure and improve our services.

3. Sharing Your Information

We do not sell your personal information. We share it only with:

  • The driver who carries out your trip, who receives only the details needed to collect you.
  • Service providers who help us run the website, send emails and host data, under confidentiality obligations.
  • Authorities, when the law requires us to.

4. Cookies

Our website uses cookies to work properly, remember your preferences and understand how visitors use the site. You can block or delete cookies in your browser settings. Some parts of the site may not work as expected without them.

5. How Long We Keep Your Data

We keep booking information only as long as needed to provide the service, handle questions or complaints, and meet legal and accounting requirements. After that, we delete it or make it anonymous.

6. Keeping Your Data Safe

We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of sending data over the internet is completely secure, but we work to protect your data at all times.

7. Your Rights

You can ask us to tell you what personal data we hold about you, correct it, delete it, or stop using it for marketing. To make a request, contact us using the details below.

8. Third-Party Links

Our website links to services such as WhatsApp, Google Maps and social media. These have their own privacy policies, and we are not responsible for how they handle your data.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.

10. Contact Us

Jeddah Taxi Service, Jeddah, Saudi Arabia
Phone / WhatsApp: +966 59 903 3573
Email: Jeddahtaxiservice@gmail.com