Last updated: October 13, 2026

These Terms & Conditions apply to all bookings made with Jeddah Taxi Service through jeddahtaxiservice.com, WhatsApp, phone or email. By making a booking, you agree to these terms.

1. Our Service

We provide private pre-booked taxi and transfer services in Saudi Arabia, including Jeddah airport transfers and trips between Jeddah, Makkah, Madinah, Taif and other cities. Each booking is for a private vehicle with a driver, not a shared ride.

2. Bookings and Confirmation

  • A booking is confirmed only when we send you a confirmation by WhatsApp, phone or email.
  • You must give accurate details, including pickup address, date, time, flight number, number of passengers and luggage.
  • Please check your confirmation and tell us straight away if anything is wrong.

3. Fares and Payment

  • Fares are fixed per vehicle, not per person, and are agreed when you book.
  • The agreed fare covers the vehicle, driver and fuel for the confirmed route.
  • Payment is made on arrival unless we agree otherwise in writing.
  • Extra stops, route changes, extra waiting time or added destinations may change the fare. Your driver or our team will tell you the cost first.

4. Waiting Time

  • Airport pickups: we track your flight. Free waiting time starts when your flight lands.
  • Hotel and address pickups: please be ready at the agreed time. If you need more time, contact us or your driver.

5. Passengers and Luggage

  • The number of passengers must not be more than the vehicle’s seats. For safety, we cannot carry extra passengers.
  • Tell us about large or extra luggage, wheelchairs or child seats when you book, so we can send the right vehicle.
  • Smoking is not allowed in our vehicles.

6. Delays and Events Outside Our Control

We do our best to arrive on time. We are not responsible for delays caused by traffic, road closures, weather, checkpoints, crowds during Ramadan or Hajj season, or other events outside our control. Please allow enough time to reach your flight or appointment.

7. Cancellations

Cancellations and refunds are covered by our Cancellation & Refund Policy.

8. Lost Property

Please check the vehicle for your belongings before leaving. If you leave something behind, contact us and we will try to help, but we cannot accept responsibility for items left in the vehicle.

9. Passenger Conduct

Drivers may refuse or end a trip if a passenger behaves in an abusive or unsafe way, or asks the driver to break the law.

10. Liability

Our responsibility is limited to providing the booked transport service. We are not responsible for indirect losses such as missed flights, hotel bookings or events, except where the law says otherwise.

11. Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia.

12. Contact Us

Jeddah Taxi Service, Jeddah, Saudi Arabia
Phone / WhatsApp: +966 59 903 3573
Email: Jeddahtaxiservice@gmail.com